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 Forum index » TSGK Servers » Problem Reporting
time outs and massive pings on all uk servers
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[ TSF ] LORD DAVROS


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PostPosted: Sun Oct 20, 2013 20:47    Post subject:  time outs and massive pings on all uk servers  

I am noticing more and more that the uk TSGK serv ers are going time out off line and then back. this usualy happens evenings around 7 till after 9 pm. Playing on them is just totaly impossible but looking at servers 1 3 and 7 in hlsw I can clearly see periods of 30 seonds or more when they are not rechable and the ping is over 2000 then for only a few seconds the ping will be ok before again a massive high ping again. they go offline one after the other and then come back again.
I fear this is either due to an overloaded server or a server with internal problems.

this problem is not just a recent thing its been happening for quite a while now and I am not the only player to notice it and other peoiple I have spoken to are not with the same internet providor so I know its not me or my conection.
Also other servers that i monitor in hlsw do not have the same issues.

So I wonder if you could take a look into this Osiris and may be even find out the problem and impliment a fix.

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Osiris_TSGK
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PostPosted: Mon Oct 21, 2013 15:21    Post subject: Re: time outs and massive pings on all uk servers  

[ TSF ] LORD DAVROS wrote:
I am noticing more and more that the uk TSGK serv ers are going time out off line and then back. this usualy happens evenings around 7 till after 9 pm. Playing on them is just totaly impossible but looking at servers 1 3 and 7 in hlsw I can clearly see periods of 30 seonds or more when they are not rechable and the ping is over 2000 then for only a few seconds the ping will be ok before again a massive high ping again. they go offline one after the other and then come back again.
I fear this is either due to an overloaded server or a server with internal problems.

this problem is not just a recent thing its been happening for quite a while now and I am not the only player to notice it and other peoiple I have spoken to are not with the same internet providor so I know its not me or my conection.
Also other servers that i monitor in hlsw do not have the same issues.

So I wonder if you could take a look into this Osiris and may be even find out the problem and impliment a fix.

I will monitor this and sort this out.

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[ TSF ] LORD DAVROS


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PostPosted: Mon Oct 21, 2013 23:08    Post subject:  

same thing happenned again today server was almost full when things started to get crazey.
one minute i was walking through a door way then 2 seconds later i was walking through the same door again. LOL it was like beingstuck in a small time loop...
so i quickly flicked out to hlsw and the pings were up and down like a yo yo.

serv er XIV was fine though so we all left and played on there for a while.

was a bit earlier that usual tonight though around 7 to 7 30 i think...

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[B§] Furianer


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PostPosted: Fri Oct 25, 2013 12:53    Post subject:  

had this problem too sometimes. Happens only on servers with 16 slots + and too many connected players.
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[ TSF ] LORD DAVROS


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PostPosted: Fri Oct 25, 2013 22:15    Post subject:  

sorry but i have to disagree as it will happen sometimes with only a 7 or 8 players on the server.
Also when the problem happens it will some times dissapear as quickly as it came and can go away even when there are still 18 or so players still on the server.
It never happens to the french tsgk server but it happens to all the uk ones so im am sure its down to the server or its connection or the providor settings. possably topo many servers running on one box.

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Osiris_TSGK
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PostPosted: Sat Oct 26, 2013 03:24    Post subject:  

[ TSF ] LORD DAVROS wrote:
sorry but i have to disagree as it will happen sometimes with only a 7 or 8 players on the server.
Also when the problem happens it will some times dissapear as quickly as it came and can go away even when there are still 18 or so players still on the server.
It never happens to the french tsgk server but it happens to all the uk ones so im am sure its down to the server or its connection or the providor settings. possably topo many servers running on one box.

I'll inquire that with the host.

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[DOH] Mick


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PostPosted: Tue Oct 29, 2013 19:06    Post subject:  

Today it feels like walking though water really bad please do your magic. Wink
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[ TSF ] LORD DAVROS


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PostPosted: Sun Nov 10, 2013 22:52    Post subject:  

was following the tsgk servers in HLSW again tonight and from around 8 pm all TSGK UK servers had constant pings of over 100 with no less than 28 lag spikes of over 1000 ping which is effectively OFF LINE. This disappeard at 8.30 as quickly as it arived.

THIS has to be down to the provider as our TSF server which is also uk bassed but with Gaming delux LTD and several other uk based servers which I play on do not have this problem
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[ TSF ] LORD DAVROS


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PostPosted: Sun Nov 17, 2013 22:13    Post subject:  

Any news on a fix for this or what the cause is Osiris ?????
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Osiris_TSGK
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PostPosted: Mon Nov 18, 2013 02:04    Post subject:  

[ TSF ] LORD DAVROS wrote:
Any news on a fix for this or what the cause is Osiris ?????

The cause is the route, it seems that there could be a bottleneck somewhere on the network.
In order to find out what is the node causing this network lag, you can try to do a trace route toward the server VII ip during the lag time.

With the windows cmd console:
tracert -d 217.163.10.50

If you'r able to do this during the lag, please post the result.

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[B§] Furianer


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PostPosted: Sun Dec 29, 2013 22:08    Post subject:  

massive lags at 21 o`clock, see here:

Routenverfolgung zu 217.163.10.50 über maximal 30 Hops

1 * * * Zeitüberschreitung der Anforderung.
2 12 ms 13 ms 14 ms 83.169.133.62
3 17 ms 15 ms 15 ms 88.134.237.98
4 28 ms 28 ms 19 ms 88.134.196.54
5 30 ms 29 ms 31 ms 88.134.238.153
6 36 ms 23 ms 23 ms 88.134.234.157
7 * 28 ms 29 ms 62.67.38.125
8 51 ms 40 ms 35 ms 4.69.154.190
9 34 ms 34 ms 34 ms 4.69.140.25
10 33 ms 44 ms 31 ms 4.69.148.189
11 33 ms 32 ms 49 ms 4.69.153.130
12 33 ms 46 ms 36 ms 4.69.166.21
13 * * * Zeitüberschreitung der Anforderung.
14 * * * Zeitüberschreitung der Anforderung.
15 66 ms * * 217.163.10.50
16 59 ms * * 217.163.10.50
17 * * * Zeitüberschreitung der Anforderung.
18 * * * Zeitüberschreitung der Anforderung.
19 * 36 ms 47 ms 217.163.10.50

Zeitüberschreitung means timeout.
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[B§] Furianer


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PostPosted: Sun Jan 26, 2014 21:06    Post subject:  

server crashes many times since yesterday and start back in dm mode.
You should check...
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[DOH] Mick


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PostPosted: Tue Apr 22, 2014 22:51    Post subject:  

Lag has been so bad making it unhappy for all Sad
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[DOH] Mick


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PostPosted: Tue Apr 22, 2014 22:55    Post subject:  

It seems to me the 4th one down Confused
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[DOH] Mick


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PostPosted: Wed Apr 23, 2014 13:06    Post subject:  

this was at 12:04 with just 2 players
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Osiris_TSGK
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PostPosted: Wed Apr 23, 2014 20:44    Post subject:  

[DOH] Mick wrote:
this was at 12:04 with just 2 players

We can't do anything since the bootleneck is at hop #4, so beetwen your ISP and the server, we can't have information about what is going on at the public router.

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[DOH] Mick


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PostPosted: Thu Apr 24, 2014 01:09    Post subject:  

Thanks for the info Wink
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[DOH] Mick


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PostPosted: Tue May 27, 2014 23:14    Post subject:  

The server TSGK Server VII 217.163.10.50:27015
has been really bad for the last 4 to 7 days not just for me but
most UK players could you look at it please. Sad

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Osiris_TSGK
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PostPosted: Wed May 28, 2014 11:02    Post subject:  

[DOH] Mick wrote:
The server TSGK Server VII 217.163.10.50:27015
has been really bad for the last 4 to 7 days not just for me but
most UK players could you look at it please. Sad

Can you provide a trace route during the lag time in order to confirm where the bottle neck is located at.
Thanks.

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[B§] Furianer


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PostPosted: Tue Jul 22, 2014 13:54    Post subject:  

puuh, last days the server VII has some real serious drop outs. i didnt tracert this, bcs its only some seconds time by time. but something is here realy wrong and its nearly unplayable, doesnt matter how many players are connected. the drop-out-frequency is getting higher last days... i`m excluding inet problems at my own pc, bcs doesnt have problems on others servers.
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[DOH] Mick


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PostPosted: Tue Aug 19, 2014 23:36    Post subject:  

I dunno it it our connections Sad
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[DOH] Mick


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PostPosted: Mon Sep 22, 2014 21:34    Post subject:  

really bad tonight.
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[B§] Furianer


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PostPosted: Wed Nov 05, 2014 10:18    Post subject:  

yesterday it was most bad gameplay i ever had on your servers Os.
Ping almost doubled and things happend 1-2 seconds later on the screen as i clicked or moved with mouse. Something is realy wrong with the 24 slots locki/overwatch server. There was about 10-16 players active. Didnt make sense to play there. Maybe you can check.
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Osiris_TSGK
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PostPosted: Thu Nov 06, 2014 00:48    Post subject:  

[B§] Furianer wrote:
yesterday it was most bad gameplay i ever had on your servers Os.
Ping almost doubled and things happend 1-2 seconds later on the screen as i clicked or moved with mouse. Something is realy wrong with the 24 slots locki/overwatch server. There was about 10-16 players active. Didnt make sense to play there. Maybe you can check.

I'll check this out, thank you for the report.

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[B§] Furianer


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PostPosted: Thu Nov 06, 2014 21:35    Post subject:  

hmm, i found out, that i have on all UK servers, not only TSGK, also on Lokis and so on, a very high ping since some weeks. There must be something changed in the trace route from middle Europe to UK servers or something like that. Dont know, but i think i can forget to play on UK servers for now Sad
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