TSGK Clan Forum

nex7one · Joined: 28 Dec 2006 Posts: 1026

Hi everyone,

I need another time your help (it's gonna be usually). It is a friend of mine who wanted to start playing Half Life 2 Deathmatch, and who can't because of some issues.

When he starts the game he sees the Valve's video, then the loading menu, then nothing. Black screen, then go back to Windows. It occures with every game (he tried Warcraft III, Dark Messiah and Deathmatch, everytime the same thing).

Here are his computer specifications :

Ask me if you need something else to know (I feel like I've forgot something..).

I hope somone will be able to help him, it would be nice for me to crush him in a killbox Twisted Evil

Lawitz · Posted: Sun Dec 16, 2007 16:45 Post subject:

did he check the gpu drivers and installed the latest? could be that the old one corrupted or something maybe.

nex7one · Joined: 28 Dec 2006 Posts: 1026

Freetux · Joined: 29 Oct 2006 Posts: 691 Country: Browser: Age: 37

Check for firewalls not allowing those programs to access the internet, stopped me from playing Prey for two weeks Embarassed

nex7one · Joined: 28 Dec 2006 Posts: 1026

maeggs · Posted: Sun Dec 16, 2007 23:58 Post subject:

does benchmarks work?

gtamike_TSGK · Posted: Mon Dec 17, 2007 16:50 Post subject:

I think it's the card or the driver software, I only say that cause I hate ATI cards. Laughing

I've had too much problems with them and alot of other people also. Go on steam forums I remember that I saw a help topic about blacks screens on steam games at game start up.

http://support.steampowered.com

Nutz · Posted: Mon Dec 17, 2007 18:05 Post subject:

nex7one · Joined: 28 Dec 2006 Posts: 1026

Jelly Fox · Posted: Mon Dec 17, 2007 19:28 Post subject:

It sounds like a graphics driver problem, have you tried reinstalling the latest driver? or even rolling back to the previous one to rule it out of being graphics related.

I've had a few problems with ATi drivers/software updates and found that the best solution is to completely wipe all ATi software from my system then install a fresh copy of the latest software.

If you want to try that I recommend using www.ccleaner.com in safe mode Razz

also check that your sound card driver and DirectX up to date as well?

Nutz · Posted: Mon Dec 17, 2007 19:46 Post subject:

nex7one · Joined: 28 Dec 2006 Posts: 1026

As I have already said, he uses the latest ATI softwares. He also uses CCleaner from the beggining. His computer is clean concerning the softwares. Might be the hardware again but I don't know how to test that.

Nutz · Posted: Mon Dec 17, 2007 21:23 Post subject:

If you have an on-board card you could unplug the ATI and use
the on-board, and see what happens. Just to see if you can get further
(I'm grabbing at straws here)

maeggs · Posted: Mon Dec 17, 2007 22:46 Post subject:

either the card is screwed or you have a problem with direct x. Because this only occures at games the assumption is near that its a direct x problem (ati cards are well known for that kind of problems). To try if its like this download a benchmark like 3Dmark06 (a free version) and look if that works.

Another tip. Maybe the new drivers are shit try removing the new one and get a old version (maybe from the original graphikcard cd). This wont be the end solution but would get you much nearer to the goal if the games work with the older version Neutral

good luck

gtamike_TSGK · Posted: Mon Dec 17, 2007 22:57 Post subject:

He could try Driver Cleaner Professional this removes all graphic's card drivers and it's free. Then reinstall the drivers from graphic's card disc and update drivers from the ATI site. I used it before.
(make sure your friend reads the readme first) Laughing

http://downloads.guru3d.com/download.php?det=745

Freelancer · Posted: Mon Dec 17, 2007 23:01 Post subject:

GTA stop links!
Im afraid of them...seriously...
And good luck Nextone

gtamike_TSGK · Posted: Tue Dec 18, 2007 12:02 Post subject:

nex7one · Joined: 28 Dec 2006 Posts: 1026

Evertything is fine for him now, he just installed Catalyst from the CD which were with his graphic card.
Thanks from him to them who have tried to help him.

I have tried to install the drivers from the original CD in order to fix my problem, but obviously, luck doesn't happen to everyone.

The Borg_TSGK · Posted: Thu Jan 10, 2008 23:55 Post subject:

You didn't say if he had tried bench mark. On my ati card i had it would get part way through the bench mark program and freeze or crash. I found the problem was with the tempreture management program that came with the card. I uninstalled this application and had no more problems?

nex7one · Joined: 28 Dec 2006 Posts: 1026

Sounds like it was only about the Catalyst driver. I don't think he has tried bench mark. But anyway, the good thing is that it works now.

By the way, I have fixed my own problem too, by setting my card from AGP 8x to AGP 4x.

Everything is fine now. Thanks again for the help.