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 Forum index » TSGK General » HL2 Help
Computer Problems
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Phat Bacon


Joined: 09 Dec 2006
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PostPosted: Sat Jan 13, 2007 07:09    Post subject:  Computer Problems
Subject description: my computer shuts off randomly.....
 

hey this is bacon. i was wondering if anyone could help me out with my computer issue. at times when i'm playing DM or lord of the rings, my computer will just shut off on its own. the screen will go black and the power will be off. i find this really frustrating. i just got this brand new computer 3 months ago and it's already acting up. it just started this past weekend of january 7th and 6th, or something like that. anyway, i just got lord of the rings battle for middle earth II 2 weeks ago. i don't know if there is a problem with the game or what. i'm new with computers, this is my first one and i'm a teenager. how about that huh? Any help would be extremely appreciated Very Happy Very Happy Very Happy. please tell me whatever you know or think. i really want to keep playing DM! please save me!!!
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Milton

Joined: 09 Jan 2007
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PostPosted: Sat Jan 13, 2007 12:02    Post subject:  

Hm this is weird. Maybe try and scan it for spyware or virus first but I doubt it if thats the issue. It could be some problem with your hardware and power supply. If the problem still goes on I would take the PC to the shop you bought it in and let them bang their heads with it not you Wink . Does this ever happen when not playing games also?
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SAMWIDGE


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PostPosted: Sat Jan 13, 2007 15:26    Post subject: SAMWIDGE
Subject description: samwidge
 

i had a similar problem at one point and it was due to my fan. check your hard drive and if its dusty that might be the problem because its not letting your fan operate. and a tip for the future. hoover your computer every 3 months or so. Very Happy
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Diet H2O_TSGK
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PostPosted: Sat Jan 13, 2007 16:26    Post subject:  

Just in case... there wasn't a small electricity supply outage at each occasion?
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Phat Bacon


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PostPosted: Sat Jan 13, 2007 17:26    Post subject:  

to milton, no there isn't any viruses and this only happens during games. when i'm on the internet nothing happens.i also looked at the fan and it looks dusty. i don't know if that means anything or what. i'm really new at this. i know it's hard to figure out computer problems when you're long ways away. the power supply is new so i don't think it's that. THIS IS SOOO FRUSTRATING!!! Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad
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Milton

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PostPosted: Sat Jan 13, 2007 17:34    Post subject:  

This is what my old friend Google came up with:

http://www.google.si/search?client=firefox-a&rls=org.mozilla%3Asl%3Aofficial&channel=s&hl=sl&q=computer+shuts+down+during+games&meta=&btnG=Iskanje+Google

Right in the first hit there one guy said that cleaning all the dust from his machine did the trick. As Sam said it could be the dust in the heat fan or maybe video card. Open the machine and clean it.
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Diet H2O_TSGK
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PostPosted: Sat Jan 13, 2007 17:52    Post subject:  

Quote:
Power supply is new


I meant your electricity to your home. Sometimes it can go down for a second or two. You wouldn't notice it unless the radio was on or something. Unlikely, but obvious.

It does sound like a heating problem, either the pc's fan or even the cpu. If it's new it shouldn't have too much dust though.

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Phat Bacon


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PostPosted: Sat Jan 13, 2007 18:27    Post subject:  

thanks everyone! i'll give it a try. i sure hope i don't cause my computer to implode Shocked !! i'm new at this computer stuff and i don't want to break anything Embarassed
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Sadist


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PostPosted: Sat Jan 13, 2007 19:13    Post subject:  

I work for a helpdesk in computer breakdowns, perhaps i could help. Is your machine able to turn back on straight away after it shuts down by itself? If not your machine is overheating, so its very likely as people have said before that either two fans on the cpu or on the graphics card are failing due to dust.

Try playing your game with the case open and watch to see if the fans go round. Also check out the fan on the power supply.

Lastly, any other devices such as usb cameras, printers etc that are plugged in draw power from the computer, unplug these and run your computer with just the essential cables.
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zaitsev

Joined: 14 Jan 2007
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PostPosted: Sun Jan 14, 2007 18:44    Post subject:  

Try running SiSoft Sandra's benchmarking software. Go here for the freeware version. This will give your cpu and mainboard a full workout, and show up any overheating probs. (Of course, you'll need temperature gauges on your cpu and board).


This is my current setup:

Quote:
SiSoftware Sandra

Mainboard
Manufacturer : Diamond Flower (DFI)
MP Support : No
Model : nForce-CK8S
System BIOS : 08/27/2004-nForce-CK8S-6A61CD49C-00
Chipset : nVidia nForce3 ICP

System Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 3
Maximum Installable Memory : 12GB
Bank0/1 - A0 : DIMM 512MB/64
Bank2/3 - A1 : DIMM 512MB/64
Bank4/5 - A2 : Empty

Chipset 1
Model : Nvidia Corp nforce3 CPU to PCI Bridge
Bus(es) : ISA AGP PCI USB FireWire/1394 i2c/SMBus
Version : 1.03
Front Side Bus Speed : 2x 804MHz (1608MHz data rate)
In/Out Width : 16-bit / 16-bit

Logical/Chipset 1 Memory Banks
Memory Controller in Processor : Yes
Power Save Mode : No
Fixed Hole Present : No

Chipset 2
Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration
Bus(es) : ISA AGP PCI USB FireWire/1394 i2c/SMBus
Version : 1.02
Front Side Bus Speed : 2x 804MHz (1608MHz data rate)
Maximum FSB Speed / Max Memory Speed : 2x 1000MHz / 2x 200MHz
In/Out Width : 16-bit / 16-bit
IO Queue Depth : 8 request(s)

Chipset 2 Hub Interface
Type : HyperTransport
Version : 1.02
In/Out Width : 16-bit / 16-bit
Speed : 2x 804MHz (1608MHz data rate)

Logical/Chipset 2 Memory Banks
Bank 0 : 256MB DDR-SDRAM 2.5-3-3-7 (tCL-tRCD-tRP-tRAS) CR1
Bank 1 : 256MB DDR-SDRAM 2.5-3-3-7 (tCL-tRCD-tRP-tRAS) CR1
Bank 2 : 256MB DDR-SDRAM 2.5-3-3-7 (tCL-tRCD-tRP-tRAS) CR1
Bank 3 : 256MB DDR-SDRAM 2.5-3-3-7 (tCL-tRCD-tRP-tRAS) CR1
Channels : 1
Speed : 2x 167MHz (334MHz data rate)
Multiplier : 1/12x
Width : 64-bit
Memory Controller in Processor : Yes
Cores per Memory Controller : 1 Unit(s)
Refresh Rate : 7.80µs
Power Save Mode : No
Fixed Hole Present : No

Memory Module 1
Manufacturer : Micron
Model : 16VDDT6464AY-40BGB
Serial Number : 1A64F3E3
Type : 512MB DDR-SDRAM
Technology : 16x(32Mx8)
Speed : PC3200U
Standard Timings : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Version : 1.1
Date of Manufacture : 25 November 2004
Set Timing @ 200MHz : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Set Timing @ 167MHz : 2.5-3-3-7 (tCL-tRCD-tRP-tRAS)
Set Timing @ 133MHz : 2.0-2-2-5 (tCL-tRCD-tRP-tRAS)

Memory Module 2
Type : 512MB DDR-SDRAM
Technology : 16x(32Mx8)
Speed : PC3200U
Standard Timings : 2.5-4-4-8 (tCL-tRCD-tRP-tRAS)
Date of Manufacture : 25 December 1999
Set Timing @ 200MHz : 2.5-4-4-8 (tCL-tRCD-tRP-tRAS)

Environment Monitor 1
Model : ITE IT8712F LPC
Version : 6.00
Mainboard Specific Support : No

Environment Monitor 2
Model : ITE ITE820X SMB
Mainboard Specific Support : No

Temperature Sensor(s)
Board Temperature : 45.0°C / 113.0°F td
CPU Temperature : 35.0°C / 95.0°F
Power / Aux Temperature : 28.0°C / 82.4°F

Cooling Device(s)
Auto Fan Speed Control : No
Chassis Fan Speed : 1918rpm


Voltage Sensor(s)
CPU Voltage : 1.49V
Aux Voltage : 1.57V
+3.3V Voltage : 3.18V
+5V Voltage : 4.92V
+12V Voltage : 11.54V
-12V Voltage : -9.32V
-5V Voltage : -0.63V
Standby Voltage : 4.95V
Battery Voltage : 3.02V

AGP Bus(es) on Hub 1
Version : 3.00
Speed : 8x
Fast-Writes Enabled : Yes
Isochronous Mode Enabled : No
Addressing Enabled : 32-bit

PCI Bus(es) on Hub 1
Version : 2.20
Number of Bridges : 2
PCI Bus 0 : PCI (1/1x PCIClk)
PCI Bus 2 : PCI (1/1x PCIClk)

LPC Hub Controller 1
Model : Nvidia Corp nForce3 CPU to ISA Bridge

LPC Hub Controller 2
Model : Nvidia Corp nForce3 PCI SMB Controller

USB Controller 1
Model : Nvidia Corp nForce3 OHCI USB Controller
Version : 1.00
Interface : OHCI
Channels : 4
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : Nvidia Corp nForce3 OHCI USB Controller
Version : 1.00
Interface : OHCI
Channels : 4
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 3
Model : Nvidia Corp nForce3 EHCI USB 2.0 Controller
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 8
Companion Controllers : 2
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps) High (480Mbps)
Addressing Support : 32-bit
Legacy Emulation Enabled : No

FireWire/1394 Controller 1
Model : VIA Technologies Inc VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
Version : 1.10
Interface : OHCI
Enhanced Support : No
Channels : 64
Speed : 400MHz

System SMBus Controller 1
Model : nVidia MCP2+ SMBus 1
Version : 0A.01
Advanced TCO Mode Enabled : No
Slave Device Enabled : No
PEC Support : No

System SMBus Controller 2
Model : nVidia MCP2+ SMBus 2
Version : 0A.01
Advanced TCO Mode Enabled : No
Slave Device Enabled : No
PEC Support : No

Expansion Slot(s)
PCI0 (1h) : PCI 32-bit +5V PME Full-Length Available (Nvidia Corp nForce3 CPU to ISA Bridge)
PCI1 (2h) : PCI 32-bit +5V PME Full-Length Available (Nvidia Corp nForce3 OHCI USB Controller)
PCI2 (3h) : PCI 32-bit +5V PME Full-Length Used
PCI3 (4h) : PCI 32-bit +5V PME Full-Length Available
PCI4 (5h) : PCI 32-bit +5V PME Full-Length Available (Nvidia Corp Network Bus Enumerator)
AGP (58h) : AGP 32-bit +5V Full-Length Used

Port Connector(s)
PRIMARY IDE : None - ATA / None
SECONDARY IDE : None - ATA / None
FDD : 8251 FIFO - Floppy Disk / None
COM1 : Serial Port 16450 - 9 Pin Dual Inline / DB-9 pin male
COM2 : Serial Port 16450 - 9 Pin Dual Inline / DB-9 pin male
LPT1 : Parallel Port ECP/EPP - DB-25 pin female / DB-25 pin female
Keyboard : Keyboard - PS/2 / PS/2
PS/2 Mouse : Mouse - PS/2 / PS/2
USB0 : USB - None / None




The environment stats are in red. If you're getting over 50° C on any of them you have a problem, usually dust or airflow restrictions.
HTH
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