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 Forum index » TSGK General » HL2 Help
Reclaiming a Hijacked Steam Account
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Osiris_TSGK
TSGK Member


Joined: 21 May 2006
Posts: 4659
Location: France

PostPosted: Sat Sep 09, 2006 17:57    Post subject:  Reclaiming a Hijacked Steam Account  

If your Steam account has been stolen:

Read the information carfully on this page:
Click here to view information

And then click Ask a quetion and fill this form:
Click here to fill the request form

Create a Steam Support account if you do not have one, note it is not your steam login/pass, so you have to create a new account if you never done it before as mentionned on the support page.

Then proceed to the following steps:

How to fill it:

User ID: Put the first email adresse that you used when you have create your steam account, or put the steam userid.
Subject: Reclaiming a Hijacked Steam Account.
Product: Steam.
Category: Account Questions.
Sub Category: Hijacked or Stolen Account.
Account Name: the name that you used to connect to your stolen account.
CD-Key: The CD key of the game if you have buy it in a store.
Attach Documents to Question: Use this if you need to send the scan of your physical CD Key.

Question: Hi,

My steam account ##Steam username## has been hijacked the ##Approximativ Date when it have been hijacked##.

The last email i used for this account was ##Your last email##. I don't know how my account was hijacked, probably via internet.

Case you buy it by internet:
The credit card i used to buy the game was a ##Credit card type## the last four digits was ##last 4 digit CC number## and expiration date ##Expiration date##, owner name is ##First name, last name##.

Case you buy it on a store:
My CD key is ##Your CD Key##. (then joint a scan of your physical CD key with the Attach Documents to Question field)

Best regards,

##Your name##

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VisualShock_TSGK
TSGK Member

Joined: 03 Jun 2006
Posts: 72
Location: North Wales, UK
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Age: 26

PostPosted: Fri Dec 15, 2006 22:34    Post subject:  

I belive my steam account has been stolen, but steam's support team seems to have knocked a coffee-mug onto their server, it's not coming up...page cannot be displayed.

I'm really pissed off, i've not even had the game a year, and already i've become a victim of piracy. whenever i tell it my username and ask it to look for my account it says it has not been found, yet i know for a fact that three days ago i could log in just fine, i was fighting people in our clan too.


I'm still waiting for any sign of "support" from the steam-team, but for now, it seems i'm vacant of TSGK.

by_the_way... I AM SO PISSED OFF.

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Osiris_TSGK
TSGK Member


Joined: 21 May 2006
Posts: 4659
Location: France

PostPosted: Fri Dec 15, 2006 22:42    Post subject:  

http://forum.tsgk.com/viewtopic.php?t=862
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[el] Nex


Joined: 18 Dec 2007
Posts: 3
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PostPosted: Tue Dec 18, 2007 15:01    Post subject:  

Hi Osiris,
i did it the way you said it, my acc got jihacked yesterday when i clicked
a link... so thx for the tips, now i'll wati for steam answers Wink

greetings Nex
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Rammie


Joined: 22 Aug 2007
Posts: 45
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PostPosted: Thu Feb 07, 2008 23:21    Post subject:  

This evening i was on my own server (Twente-clan Razz ) and a guy named Freak (Steam-ID: 0:0:17619708) joined me and start talking to me, and i've never met this guy before.

It's very wierd what he's telling and asking me, read it below.

Code:
freaks :  hoi
Rammie (Twente) :  hoi
freaks :  were u from?
Rammie (Twente) :  NL
freaks :  ok
freaks :  how old are you
Rammie (Twente) :  27
freaks :  do u have garrymod 10?
Rammie (Twente) :  yep
freaks :  or 9

freaks :  im to young
freaks :  im 11
Rammie (Twente) :  nobody is to young ;)
freaks :  yes
freaks :  my dad works for valve
Rammie (Twente) :  cool
freaks :  and he get 2 games for free every month
freaks :  wel i get them hahaha
Rammie (Twente) :  lol
freaks :  all my friends got games from me for free
freaks :  were is nl
Rammie (Twente) :  the netherlands
freaks :  ohh
freaks :  i see
Rammie (Twente) :  and were a you from?
freaks :  im from portugal
freaks :  hey do u want a free game?
Twente-CLAN server
Rammie (Twente) :  auw :)
freaks :  ill give u on if you want
Rammie (Twente) :  na
freaks :  why?
freaks :  my dad can give u free game
freaks :  any game u want
freaks :  its ok
Rammie (Twente) :   i've got a lot of games that i still didn't play
freaks :  how about cod 3
freaks :  cod 4
freaks :  css
freaks :  portal
freaks :  there verry cool
freaks :  hey
freaks :  i add you to friends ok
freaks :  ok?
freaks :  ok i must go now
Rammie (Twente) :  ok
freaks :  i wil be back later
Rammie (Twente) :  see ya
freaks :  think about what game u want
freaks :  bye bye
Rammie (Twente) :  okay
freaks :  and acept me :)


I think when i go deeper in his story my account will get jacked.

Is "hoi" a Portuguese word, because it means Hello in dutch?!?!?!

ps. i didn't add him to my friendslist.

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Shanchez

Joined: 26 Jul 2007
Posts: 174
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PostPosted: Thu Feb 07, 2008 23:54    Post subject:  

It wasnt me, I swear Laughing
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Diet H2O_TSGK
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Joined: 03 Aug 2006
Posts: 3272
Location: Ireland (right, left, then second on the right)
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Age: 46

PostPosted: Fri Feb 08, 2008 02:39    Post subject:  

add him - see where it goes. we'll back you up Wink
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MeekMeekle


Joined: 08 Nov 2006
Posts: 847
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PostPosted: Fri Feb 08, 2008 03:45    Post subject:  

i had someone tell me they were currently playing from new zealand even though their ping was 40 on a new york server.. oh and they made 75$ an hour doing nothing!
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Plasmo_TSGK
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Joined: 19 Sep 2006
Posts: 1131
Location: In the loving embrace of the tomfoolery of 3 chimps and a legion of angry lapps
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Age: 33

PostPosted: Fri Feb 08, 2008 03:50    Post subject:  

MeekMeekle wrote:
oh and they made 75$ an hour doing nothing!


Must've been a U.S. congressman!!!!!!!!

ZING!


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Biffjab


Joined: 05 Nov 2006
Posts: 360
Location: Bognor Regis, England
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Age: 22

PostPosted: Sun Feb 24, 2008 14:17    Post subject:  

Tomato Whiskey wrote:
MeekMeekle wrote:
oh and they made 75$ an hour doing nothing!


Must've been a U.S. congressman!!!!!!!!

ZING!


HI5 for that

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-{wgg}-Tank_Jr


Joined: 03 Mar 2009
Posts: 1
Location: Chicago,IL
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Age: 47

PostPosted: Tue Mar 03, 2009 03:55    Post subject:  Accounts Hijacked
Subject description: my experience
 

I had a similar experience with my account being Hijacked. A shocking number of accounts are being Hijacked every day. If at one point you notice that something is not right and feel that your account is compromised the first thing you should do is change your password immediately. if you are unable to log in and change your password contact steam immediately with a support ticket "Hijacked" I'm sure if you explain everything to them, they'll get your account back with some proof of ownership ..


Prevent your steam account from being hijacked .Do not click on any links you don't know even from your friends.Additionally no one need your username and password for any reason not even steam will need you password.

With that said you only need your username and password when you login to your account on your PC..


Steam Support: support.steampowered.com/kb_search.php?searchwords=Hijacked
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StonedCabbage
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Joined: 18 Jun 2006
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Location: Birmingham, United Kingdom
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Age: 31

PostPosted: Tue Mar 03, 2009 14:41    Post subject:  

Does steam remember Credit card info for making purchases etc? I hope they don't cus the account hijacking is beyond a joke.


Evil or Very Mad

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gtamike_TSGK
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Joined: 20 Aug 2006
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Age: 27

PostPosted: Thu Mar 05, 2009 13:16    Post subject:  

Common sense not to click the links, most have the word steam in them. The ep2 picture time the files were not even in picture format, but people downloaded anyway and run the file.
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